Connect using a Secure Remote Connection.
You have control to terminate the online session at any time.
You can see everything the technician is doing on your computer.
The connection is encrypted to protect the interaction from other computer
access.
Secure Connection
To establish a remote
connection, you will install a
small program on your
computer.
Once the session is terminated,
the technician can no longer
access your computer at any
time.
Remote, Secure, Online Help